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Manage Your Subscription

As of 13 May 2025, subscriptions are managed directly through the Swoopa app.

1
Open the Swoopa App

Launch the app on your device and make sure you're signed in to your account.

2
Go to Settings → Manage Subscriptions

Tap Settings then select Manage Subscriptions to view your current plan and cancellation options.

3
Can't change or cancel from there?

If the option to change or cancel your plan isn't appearing, please update the Swoopa app to the latest version and try again.

Want to pause your subscription? Pausing is currently handled by our support team for all subscription types — just reach out and we'll take care of it for you.

Note: pausing is not available for Apple-managed subscriptions. To unlock this feature you'll need to switch to a Stripe subscription — contact support and we'll help you make the switch.

Still having trouble?

If you've updated the app and are still unable to cancel, or you'd like to pause your subscription or switch to Stripe, our support team is happy to help.

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